> ## Documentation Index
> Fetch the complete documentation index at: https://docs.worksynk.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Tasks

> Statuses, types, priorities, and the settings that make reporting trustworthy.

Tasks (work items) are the unit of work inside a project. Each carries a
status, type, priority, optional assignee, and optional dates.

## Statuses

Five statuses ship by default. You can rename, recolor, reorder, or archive any
of them, and add your own — **Settings → Statuses**.

Every status belongs to a **category**: Todo, In Progress, In Review, or Done.

<Warning>
  The category — not the label — is what sprint velocity, completion counts,
  reports, and SLA resolution all key off. If you add a status called
  "Shipped", give it the **Done** category, or work sitting in it will look
  unfinished everywhere it's counted.
</Warning>

## Types

**Settings → Types.** Task, bug, and so on — each with its own icon and color,
which then show on the board, the list, and task detail.

## Priorities

Low, Medium, High, and Critical. Priority is worth setting deliberately if you
use [SLA Management](/sla-management): response and resolution targets are defined per
priority, and automation rules can apply or remove an SLA based on it.

## Organising work

<CardGroup cols={2}>
  <Card title="Labels" icon="tag">
    Cross-cutting tags, defined per workspace under **Settings → Labels**.
  </Card>

  <Card title="Subtasks" icon="list-tree">
    Break a task down; the parent shows completed-of-total.
  </Card>

  <Card title="Dependencies" icon="link">
    Mark a task as blocked by another — blocked work surfaces in reports and
    the blocker radar.
  </Card>

  <Card title="Recurrence" icon="repeat">
    Repeating work spawns its next occurrence when the current one is
    completed or closed.
  </Card>
</CardGroup>

## Views

Switch between list and board. Board columns follow your status order, so
reordering statuses in settings reorders the board for everyone.

## Comments and mentions

Comment on any task, and `@mention` a teammate to notify them. If the AI
assistant module is on, you can mention the assistant in a thread to get an
answer without leaving the task.

## Deleting

Deleted tasks go to **Trash** rather than disappearing, so an accidental delete
is recoverable.