> ## Documentation Index
> Fetch the complete documentation index at: https://docs.worksynk.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Reports

> Where the hours went, who's over capacity, what's unbilled, and what to tell the client.

Reports live under **Reports**, with project-level views on each project's own
Reports tab.

## Delivery

<CardGroup cols={2}>
  <Card title="Work items" icon="chart-column">
    Throughput over time, and distribution by status and priority.
  </Card>

  <Card title="By assignee" icon="users">
    Who is carrying what, and where work is concentrated.
  </Card>

  <Card title="Blocker radar" icon="triangle-exclamation">
    Work blocked by other work, and what it's waiting on.
  </Card>

  <Card title="Delivery confidence" icon="gauge">
    A score per project from real signals — overdue work, blockers, and
    movement — captured daily so you can see it trending, not just today.
  </Card>
</CardGroup>

## Time and money

| Report             | Answers                                                         |
| ------------------ | --------------------------------------------------------------- |
| **Time**           | Where hours went, by project and by person                      |
| **Utilization**    | Tracked hours against capacity, per person                      |
| **Profitability**  | Cost against value, per project and client                      |
| **Unbilled**       | Work delivered but not yet invoiced                             |
| **Client invoice** | Unbilled time for one client over a date range, ready to review |

<Note>
  Profitability, unbilled, and invoicing depend on the **Budgets** module and
  on rates being set for your people.
</Note>

## SLA compliance

Where SLA Management is on, each project's Reports tab shows response and
resolution breach rates, open breaches, and average resolution time. See
[SLA Management](/sla-management).

## Reports that go to clients

<AccordionGroup>
  <Accordion title="AI client reporter">
    Drafts a status report from what actually happened — work completed,
    what's next, and risks — for you to review and edit before anything is
    sent. It never sends on its own.
  </Accordion>

  <Accordion title="Executive summary">
    A higher-level rollup across projects, exportable as a PDF.
  </Accordion>
</AccordionGroup>

<Warning>
  AI-drafted reports are a first draft, not a send-and-forget. They're built
  from your data, but read them before they reach a client.
</Warning>

## Your daily digest

Separate from reports, the digest emails you what changed since yesterday —
overdue work assigned to you, timers left running, budget thresholds, and
delivery risk on projects you run. Set your delivery time under
**Settings → Preferences**. A quiet day still sends a short "all caught up"
note, so a missing digest means something is wrong rather than nothing
happening.